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Home»Interviews»Loblaw Advances AI in Canadian Retail With First-Of-Its-Variety Procuring App in ChatGPT
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Loblaw Advances AI in Canadian Retail With First-Of-Its-Variety Procuring App in ChatGPT

Editorial TeamBy Editorial TeamFebruary 12, 2026Updated:February 13, 2026No Comments3 Mins Read
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Loblaw Advances AI in Canadian Retail With First-Of-Its-Variety Procuring App in ChatGPT
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Loblaw Firms Restricted introduced a first-of-its sort procuring app in ChatGPT, making procuring less complicated and extra environment friendly for Canadians.

The brand new PC Categorical app in ChatGPT, launched in the present day, leverages ChatGPT to assist Canadians seamlessly store for groceries straight from Loblaw grocery shops. The partnership will carry Loblaw’s expansive assortment, worth and retail experiences to life for Canadians, making their grocery expertise extra environment friendly, inspiring and tailor-made to their wants.

Leveraging the PC Categorical app in ChatGPT and conversational AI, Canadians can discover menu concepts, curate components to make the proper meal and choose steered merchandise from their native retailer to fulfil their menu inspirations.

Loblaw may even equip its colleagues with ChatGPT Enterprise to reinforce productiveness and innovation. The corporate already makes use of OpenAI fashions to construct proprietary AI options throughout its enterprise, comparable to Robin, an AI-powered assistant for retailer homeowners and managers, in addition to agentic options in provide chain administration to enhance stock accuracy and logistics. Now, Loblaw will allow Loblaw company colleagues to profit from ChatGPT Enterprise, an AI answer designed to foster productiveness and innovation.

Additionally Learn: AiThority Interview with Zohaib Ahmed, co-founder and CEO at Resemble AI

“Our workforce is pioneering unbelievable digital and AI innovation throughout our enterprise, putting us on the forefront of leveraging know-how to allow first-in-class buyer and colleague experiences,” stated Per Financial institution, President and CEO, Loblaw Firms Restricted. “As we proceed to speed up this work, it creates significant alternatives to raise our retail management and meet the consistently evolving wants of our prospects.”

“We’ve got been on an bold path for the previous few years targeted on the digital buyer expertise and AI-forward know-how adaption. The PC Categorical app in ChatGPT solidifies our place as a North American chief in synthetic intelligence (AI) innovation throughout the retail sector,” stated Lauren Steinberg, Chief Digital Officer, Loblaw Firms Restricted. “Loblaw is poised to redefine the procuring expertise for Canadians by leveraging superior AI know-how and this collaboration underscores how we’re empowering each customers and colleagues with transformative instruments that improve their expertise.”

“With OpenAI, Loblaw is closing the hole throughout a number of experiences between what AI is able to and the worth they’ll create in the present day,” stated Giancarlo ‘GC’ Lionetti, Chief Business Officer, OpenAI. “Collectively, we’re making procuring extra private and environment friendly in ChatGPT, and bringing enterprise-grade AI to Loblaw groups to spice up productiveness and innovation throughout the enterprise.”

Additionally Learn: The Loss of life of the Questionnaire: Automating RFP Responses with GenAI

[To share your insights with us, please write to psen@itechseries.com]



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