PolyAI Selects Kong to Scale its API Infrastructure and Speed up AI Innovation

Kong’s unified API and AI platform to assist allow PolyAI to standardize, safe, and quickly scale its enterprise agentic AI platform for builders

Kong Inc., a number one developer of API and AI connectivity applied sciences, introduced that PolyAI, a premier supplier of enterprise conversational AI, has chosen Kong to assist scale and unify its API infrastructure. This strategic collaboration empowers PolyAI to raise its developer expertise, introduce new API-driven capabilities, and construct the muse for agentic AI workflows.

With Kong Konnect, the unified API and AI platform, PolyAI has enabled a extra strong buyer developer expertise and geared up engineering groups to take higher possession of their providers whereas sustaining stronger observability and governance. Greater than 200 enterprise prospects use PolyAI’s Agent Studio to deploy AI brokers that handle complicated conversations throughout languages, channels, and markets at world scale, serving to them enhance buyer expertise, cut back operational prices, and unlock new income alternatives.

“As PolyAI scales to satisfy large demand for enterprise-grade agentic AI, Kong offers us the infrastructure to leapfrog conventional growth,” mentioned Shawn Wen, CTO and Co-Founder at PolyAI. “This partnership helps us ship our agentic workflows and put the ability of enterprise conversational AI straight into the palms of builders worldwide.”

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With self-service onboarding, API key technology, documentation, and analytics by Kong Konnect, PolyAI will supply a richer developer expertise, each internally and for patrons adopting its APIs. These enhancements, mixed with new entry to deeper CI/CD integration and automation, streamline API supply and simplify day-to-day operations.

Kong Konnect additionally offers PolyAI the power to trace utilization, implement tiered pricing fashions, and assist API monetization, serving to the corporate unlock new income streams. This higher positions PolyAI to ship richer, data-driven APIs that improve buyer experiences and allow seamless accomplice integrations.

“APIs are foundational to how trendy enterprises function and PolyAI wanted to not solely scale their APIs, however successfully handle them. With Kong, they’ve moved from a extra fragmented infrastructure to a unified platform able to dealing with over a trillion API calls and AI requests every day with the efficiency and governance a scaling enterprise requires,” mentioned Marco Palladino, CTO and Co-Founder at Kong. “Collectively, we share a imaginative and prescient for the subsequent part of innovation—the place agentic workflows in conversational AI aren’t experimental, however operational, safe, and deeply related to the techniques that energy the enterprise.”