EXL Insurance coverage LLM, Good Agent Help and Code Harbor are first capabilities launched on new platform developed with NVIDIA AI
EXL, a number one knowledge analytics and digital operations and options firm, declares the launch of its EXL Enterprise AI Platform, a brand new expertise hub designed to assist the rapid-scale growth and integration of GenAI options into shopper workflows.
Developed on the NVIDIA AI Enterprise software program platform, the EXL Enterprise AI Platform makes it potential to quickly deploy specialised {industry} options to remodel enterprise workflows. It’s designed to not solely assist the creation of recent options, but in addition execute and scale their integration into shopper ecosystems by EXL’s sturdy knowledge, AI tooling and engineering capabilities.
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The primary capabilities launched on the EXL Enterprise AI Platform are the lately introduced EXL Insurance coverage Massive Language Mannequin (LLM), XTRAKTO.AI, an clever doc processing resolution, a Good Agent Help resolution, which makes use of superior knowledge and AI applied sciences to remodel contact middle operations, and Code Harbor™, a GenAI-powered coding resolution that’s used to modernize legacy functions to present programming languages. By bringing these and different pioneering GenAI options collectively on a single platform, EXL is making it simpler for purchasers to include AI into current workflows and enterprise processes.
“The most important challenges enterprises are going through in terms of extracting the complete worth of GenAI options are balancing value, accuracy and latency. It’s not nearly having the latest, largest LLM or probably the most modern level resolution – companies want correct, quick, dependable options with a modular structure that may be carried out cost-effectively and proceed to replace as expertise evolves,” mentioned Anand “Andy” Logani, EXL’s government vice chairman and chief digital officer. “At EXL, we’ve got the right combination of information and AI and {industry} experience to scale new GenAI capabilities and assist our purchasers combine them seamlessly into their current workflows.”
“Generative AI is creating unprecedented alternatives for enterprises to spice up productiveness and drive innovation,” mentioned John Fanelli, vice chairman, Enterprise Software program at NVIDIA. “With NVIDIA AI Enterprise software program, the EXL Enterprise AI Platform helps allow companies to quickly develop and deploy customized generative AI options for industry-specific use instances, code and languages as their wants evolve.”
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The options on the EXL Enterprise AI Platform are developed utilizing NVIDIA AI fashions and NVIDIA AI Enterprise software program, together with the NVIDIA NeMo framework and NVIDIA NIM microservices, which permits them to be quickly personalized and deployed for purchasers throughout industries, geographies and languages.
EXL can also be integrating NIM microservices within the EXL Enterprise AI Platform to energy current EXL platforms corresponding to Medconnection, which helps insurance coverage claims and medical underwriting claims processing, and the LifePRO™ digital suite, an insurance coverage underwriting automation instrument.
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