Revenued introduced the discharge of its newest survey report, AI Utilization Amongst Small Companies in 2025, providing an in-depth have a look at how entrepreneurs are quickly adopting synthetic intelligence to develop and streamline their corporations and to guage enterprise mortgage choices extra confidently.
The findings come from surveys of almost 300 small enterprise homeowners throughout the U.S., performed in early 2025 and once more in September. The outcomes reveal a dramatic shift: whereas 60% of respondents stated they weren’t utilizing AI firstly of the yr, by fall greater than 90% reported utilizing not less than one AI device.
The report highlights the place AI is making the best influence for small companies. Advertising and marketing and content material creation emerged as the most typical entry level, with 66% of householders utilizing AI for writing posts, creating adverts, and designing visuals. Customer support is the second hottest utility, with one in three small companies counting on chatbots and automation to answer inquiries across the clock. Different makes use of embody doc drafting, bookkeeping, scheduling, and workflow automation.
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“AI is now not a buzzword for small companies. It’s an on a regular basis device reshaping how homeowners work, compete, and serve their clients,” stated Grant Pastor, Sr. Product Advertising and marketing Supervisor at Revenued. “Our analysis reveals small enterprise homeowners should not solely embracing AI but in addition discovering actual, measurable advantages in effectivity, price financial savings, and progress potential.”
Key findings from the report embody:
- Almost 70% of small enterprise AI customers depend on ChatGPT or different OpenAI fashions, adopted by Google Gemini, Canva’s Magic Studio, Grammarly, and QuickBooks AI.
- 60% of respondents rated AI’s helpfulness as 4 or 5 out of 5, citing main time financial savings and lowered prices.
- The largest challenges embody lack of coaching, price, integration with present programs, and knowledge privateness issues.
- Almost half of enterprise homeowners plan to develop their AI use within the subsequent yr.
Alongside the discharge of the survey, Revenued has additionally launched a corresponding podcast episode, that includes conversations with small enterprise homeowners who participated within the examine. The episode dives deeper into the information, explores success tales, and addresses issues about accuracy, coaching, and affordability.
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