SoundHound AI, Inc., a worldwide chief in voice synthetic intelligence, and Acrelec, a world chief in fast service restaurant (QSR) know-how, introduced a strategic partnership to carry superior, voice-enabled drive-thru programs to eating places worldwide.
SoundHound AI and Acrelec introduced a strategic partnership to carry superior, voice-enabled drive-thru programs to eating places worldwide.
Collectively, the businesses will ship next-generation drive-thru ecosystems that combine SoundHound’s refined Dynamic Drive-Via voice AI know-how with Acrelec’s content material administration system and digital signage enclosures. This mixed answer permits clients to put orders seamlessly via an automatic voice assistant, which processes requests and sends them on to the point-of-sale system – streamlining operations and enhancing the general visitor expertise.
The absolutely built-in system not solely provides customers higher pace and comfort but additionally helps eating places optimize labor by liberating up workers to concentrate on restaurant operations, whereas remaining obtainable to help when wanted.
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With over 25,000 drive-thru installations worldwide, the subsidiary of GLORY LTD powers buyer experiences for main manufacturers like McDonald’s and Dunkin’. The corporate helps over 80,000 know-how deployments globally, together with kiosks, self-checkout, and click-and-collect programs.
“As eating places proceed to show to AI to fulfill rising buyer expectations and alleviate staffing pressures, we’re excited to accomplice with Acrelec to ship impactful AI options at scale,” mentioned Michael Lauricella, VP of Channel Partnerships at SoundHound AI. “Collectively, we’re serving to manufacturers modernize the drive-thru and ship seamless, future-ready experiences.”
“Eating places are going through elevated strain to offer simple, environment friendly buyer experiences whereas managing labor shortages and excessive operational calls for,” mentioned Chloe Bisiaux, Director of Innovation & Advertising and marketing at Acrelec. “Via our partnership with SoundHound AI, we’re empowering our shoppers with refined AI options that can finally assist them keep aggressive and centered on what issues most: delivering nice buyer experiences and nice meals.”
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SoundHound’s voice AI know-how is already deployed in effectively over 10,000 restaurant places, with options for cellphone, drive-thru, kiosk, headset, and different gadgets. The corporate’s proprietary know-how is backed by tens of millions of hours of voice information and an annual question run fee of a number of billions.
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