Learn how Odoo AI App helps Australian SMEs shut adoption gaps with sensible ERP workflows, aligning with coverage and productiveness wants.
At Odoo Expertise 2025, the corporate unveiled its new AI App, embedding synthetic intelligence immediately into ERP workflows. This positions Odoo inside the international wave of ERP distributors operationalising AI, however its relevance is sharper in Australia, the place SME adoption of AI nonetheless lags behind bigger enterprises (NAIC & Fifth Quadrant, 2025).
Australia’s persistent productiveness problem underscores why such developments matter. Small and medium companies kind the spine of the economic system however face structural hurdles in adopting superior applied sciences at scale. The arrival of an economical, built-in AI suite inside Odoo comes at a second when Australian SMEs are searching for sensible methods to match ambition with execution.
This text explains why Odoo’s AI App issues now: the adoption hole amongst Australian SMEs, the sensible options it brings to on a regular basis workflows, and why timing aligns with coverage and market pressures for a productiveness leap.
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The Australian SME AI Panorama: Adoption, Boundaries, and Urgency
Early adoption and obstacles
Synthetic intelligence adoption amongst Australian SMEs stays restricted in contrast with bigger enterprises. Massive companies have broadly embraced AI, with many already utilizing or planning investments, whereas adoption amongst SMEs is barely round one-third (DISR 2024b; NAIC and Fifth Quadrant 2025). The identical report additionally notes that solely 37% of SMEs are actively adopting AI, although 60% plan to undertake AI by 2026. This demonstrates intent however confirms that many companies stay at an early stage.
For non-adopters, acquainted obstacles persist. Expertise shortages, funding limits, advanced methods, and disconnected instruments reinforce the divide, elevating the chance that SMEs fall additional behind as bigger companies put money into superior, built-in AI options.
Rising AI optimism
A Google and IPSOS survey discovered 49% of Australians used generative AI in 2024, up from 38% in 2023. 52% believed AI would profit individuals like them, in contrast with 46% the 12 months earlier than. The SAAM report provides that almost a 3rd of SME leaders stated AI considerably exceeded their expectations (UTS Human Expertise Institute, 2025).
Coverage drivers
The Australian Authorities has invested within the Nationwide Synthetic Intelligence Centre and AI Undertake applications to elevate SME readiness (Australian Institute for Machine Studying, 2023). Experiences stress that AI may considerably enhance productiveness within the providers sector, which accounts for 90% of the workforce, together with SMEs, however has traditionally proven poor productiveness progress (Productiveness Fee, 2024).
This urgency makes the arrival of an ERP-embedded AI suite particularly related, with Odoo positioning itself as a platform SMEs can undertake with out rebuilding methods from scratch.
What the Odoo AI App Brings to SMEs
Odoo has lengthy been recognised as an economical ERP, serving to SMEs handle finance, gross sales, stock, and operations in a single built-in system. At Odoo Expertise 2025, the corporate expanded this basis with the launch of the Odoo AI App, embedding synthetic intelligence immediately into on a regular basis ERP workflows from model 19.
For Australian SMEs, the place adoption of AI has usually been cautious and lots of companies stay caught between optimism and obstacles, this issues. Not like standalone AI instruments, the Odoo AI App builds on the system SMEs already use, decreasing administrative burden, strengthening buyer engagement, and offering versatile choices for adoption. Every functionality listed beneath is a part of the official launch notes and displays how Odoo has designed AI to reply the precise wants of SMEs.
AI Help in Each day Workflows
The Odoo AI App reduces the time SMEs spend on routine and communication duties.
- AI button in high bar: Use a top-bar button to request AI help.
- AI fields: Routinely fill in fields utilizing AI.
- Ask AI search: Enter a pure language question, transformed into an Odoo area.
- Draft with Odoo AI: Generate draft emails, refine textual content, or summarise chatter.
- E-mail template prompts: Add AI prompts into templates for single or bulk emails.
For SMEs in Australia, the place administrative burden and e mail overload stay main ache factors, these instruments convey fast worth. Skilled providers companies can speed up consumer correspondence, whereas small retailers can simplify order confirmations and responses.
AI Brokers and Integrations
One other central aspect is the growth of AI brokers, connecting decision-making and buyer engagement.
- AI Brokers: Work together with AI brokers that study out of your paperwork and execute duties.
- AI agent database queries: Question inside information immediately with an AI agent.
- Leads from AI agent: Let the LiveChat AI agent create new leads.
- Livechat integration: Hyperlink an AI agent to your reside chat.
- Server actions: Apply AI to replace fields in server-side actions.
For Australian SMEs that rely upon e-commerce and on-line gross sales, these capabilities are vital. A small retailer working an Odoo-powered webstore may use the Livechat AI agent to seize leads from buyer chats, permitting gross sales groups to concentrate on service and upselling.
AI for Content material and Information
The App additionally supplies options to enhance data administration, content material creation, and documentation.
- Sources: Retrieve solutions from paperwork, Information objects, hyperlinks, or PDFs.
- Information for fields and actions: Use file content material when updating fields or triggering actions.
- Voice transcript: Convert speech to textual content in actual time and summarise.
- Net web page technology: Create new webpages from a immediate.
For skilled providers companies in Australia, computerized assembly transcripts can immediately help compliance reporting. For producers, utilizing information in discipline updates or creating product documentation from prompts helps cut back errors and save workers hours.
Flexibility and Superior Choices
Odoo AI additionally provides SMEs management and selection in how they undertake and lengthen AI of their workflows.
- Gemini account: Join your individual Gemini account because the AI supplier.
- ChatGPT 5.0: Entry the most recent ChatGPT 5.0.
- Unified AI workflows: Set default prompts and assign brokers to particular calls.
- Net seek for fields and actions: Use AI to go looking the net whereas updating fields or working actions.
These choices matter as a result of many SMEs face fragmented methods and restricted IT sources. Having the selection to attach their very own supplier or unify prompts throughout workflows provides a degree of flexibility normally reserved for bigger enterprises.
Making AI Accessible
The general message from the discharge is obvious: Odoo AI shouldn’t be an enterprise-exclusive characteristic set. As an alternative, it embeds sensible AI into the instruments SMEs already use, whether or not drafting emails, working reside chats, updating server actions, or producing webpages. For Australian SMEs, this is a chance to convey superior AI into day by day workflows with out the prohibitive prices usually related to separate AI platforms.
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