Gurobi Optimization, LLC, the chief in determination intelligence know-how, is happy to announce the launch of Gurobot, a brand new AI-powered professional agent built-in instantly into the Gurobi Consumer Portal. Gurobot is the primary customer-facing utility inside the broader Gurobi Intelligence framework, which goals to make optimization extra accessible, interactive, and modern by way of trusted, explainable AI.
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Since an early model of Gurobot was launched final yr, it has developed to ship instantaneous, expert-level help for person assist, troubleshooting, licensing, and extra. By combining the facility of huge language fashions with Gurobi’s huge information base, Gurobot gives quick, dependable steerage whereas permitting customers to escalate to human consultants when wanted.
The launch marks a key step in Gurobi’s dedication to combining optimization experience with generative AI to enhance the person expertise and adoption of optimization know-how—an ongoing effort that’s showcased within the Gurobi Innovation Lab.
“Our mission is to make mathematical optimization as accessible and impactful as potential,” mentioned Duke Perrucci, CEO of Gurobi Optimization. “Gurobot brings a brand new degree of immediacy, readability, and management to the person expertise. It’s greater than a assist instrument—it’s an extension of our dedication to innovation and buyer success.”
Along with offering quick person assist, Gurobot can reply technical questions, counsel modeling enhancements, and assist deal with frequent errors in actual time. It additionally generates source-backed responses utilizing Gurobi’s documentation and integrates with Gurobi’s assist system to escalate complicated points seamlessly, providing an enhanced expertise and quicker time-to-resolution for each business and tutorial customers.
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