Telinta, a worldwide chief in cloud-based Softswitch options, and Vida International Inc., a number one AI agent working system, have partnered to carry clever multi-language, multi-modal AI agent capabilities to telecom service suppliers utilizing Telinta’s hosted Softswitch and Billing platform.
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Telinta has built-in Vida’s AI agent know-how into its TeliCoreTM platform, enabling telecom service suppliers so as to add the facility of AI brokers to standard providers like Hosted PBX, SIP Trunking, UCaaS, VoIP calling through brandable Cellular and Desktop Softphones, WebRTC, and different enterprise telecom providers.
With Vida, Telinta clients get entry to Vida’s platform to supply AI brokers to their end-user enterprise clients. Vida AI brokers reply inbound calls with clever, natural-language responses knowledgeable by the top consumer’s information base and CRM knowledge. Throughout a name, brokers can ship SMS messages with hyperlinks to make purchases, entry documentation, ebook reservations, or full different on-line transactions. Brokers additionally place outbound calls from predefined lists and return missed calls routinely, in order that no buyer interplay is misplaced.
Vida’s AI Agent OS powers tons of communications and operations throughout many companies. Constructed to maneuver firms from proof of idea to full manufacturing, Vida offers enterprises, MSPs, and telecom service suppliers the instruments to construct, deploy, and handle AI agent workforces throughout voice, textual content, e-mail, and chat — with the visibility, management, and compliance required to function at scale. Vida AI Brokers communicate 10 languages by default, and have developed a novel methodology to register as SIP units on current telephone programs, making deployment seamless for telecom suppliers.
Telinta’s cloud-based TeliCore platform is the biggest of its sort on the planet and has served VoIP suppliers across the globe since 2002, providing built-in switching, real-time billing, and extra. The corporate affords white-label options that allow service suppliers and their resellers to supply a full portfolio of worthwhile VoIP providers beneath their very own model and at their very own costs.
Each firms will supply particular promotions for brand spanking new clients who enroll in 2026. Telinta will supply new clients a $400 low cost on their first month-to-month bill. Vida will supply $200 off platform charges for Telinta clients ($500/month plan) for the primary three months of service. Vida can be comfortable to construct a no-cost, no-commitment Proof of Idea agent to reveal its capabilities firsthand.
“Telecom suppliers have all the time been the infrastructure layer for enterprise communication, and with this partnership, they’ll now be the AI layer too,” mentioned Jordan Gadapee, CMO of Vida. “Vida isn’t simply an AI characteristic. It’s the working system that lets Telinta’s clients run their complete AI agent enterprise, from deployment to monetization. Collectively, we consider Telinta and Vida give service suppliers what they should deploy clever brokers throughout voice, SMS, e-mail, and chat, and switch that right into a revenue-generating service for their very own purchasers.”
“For over twenty years, Telinta has constructed a complete ecosystem of industry-leading companions like Vida to assist our ITSP clients develop,” mentioned Alex Ferdman, Telinta CEO. “Telecom service suppliers can use Vida’s AI along with Telinta’s TeliCore platform to raised compete and win within the market.”
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