The AI voice leaders’ transfer establishes a brand new belief customary for enterprise AI deployment
ElevenLabs, the main AI audio analysis and product firm, has rolled-out a first-of-its-kind AI insurance coverage coverage – turning into the primary firm to go reside with the AIUC-1-backed insurance coverage coverage masking AI voice brokers.
ElevenAgents powers over three million voice brokers deployed by enterprises worldwide for buyer assist, gross sales, scheduling, and different business-critical workflows. ElevenLabs’ know-how is utilized by workers at greater than 75% of Fortune 500 corporations, together with Cisco, Sq., Revolut, and MasterClass. For the primary time, these AI brokers and their actions can now be insured, similar to some other worker.
To roll-out this insurance coverage provision, ElevenLabs has secured AIUC-1 certification: a course of which topics AI techniques to greater than 5,000 adversarial simulations spanning knowledge & privateness, security, safety, reliability, accountability, and societal influence. Take a look at situations are modeled on documented real-world AI failures, from hallucinations to immediate injection assaults, producing the empirical danger profile insurers must underwrite AI.
The outcomes of this intensive technical and safety testing, which proved the robustness of ElevenLabs product, has enabled main insurers to supply an AI-specific insurance coverage coverage which might now underwrite the actions of AI brokers deployed by ElevenLabs’ prospects.
For enterprises, this implies dangers related to utilizing AI, comparable to an AI agent offering incorrect info to a buyer, may be insured towards. Collectively, this certification and insurance coverage creates the arrogance companies must deploy brokers throughout their customer support and wider workflows.
Backed by Sequoia Capital, Andreessen Horowitz, and ICONIQ Progress, ElevenLabs has grown to over $330 million in annual recurring income and a $11 billion valuation since its founding in 2022.
Enterprise adoption of ElevenAgents is accelerating – and AIUC-1 certification is one other step to assist corporations deploy at scale with confidence.” mentioned Mati Staniszewski, Co-founder of ElevenLabs. “This certification offers our companions the safety framework and AI insurance coverage protection they want – one other measure to minimise danger whereas they concentrate on constructing nice buyer experiences.”
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As AI brokers transfer from pilot applications into manufacturing, enterprises face a basic belief hole: over 95% of enterprise AI pilots fail to achieve deployment, with authorized and safety considerations cited as major obstacles. Specifically, many AI distributors don’t but have enterprise-ready safety. By certifying its brokers towards AIUC-1 – an adversarial testing customary developed with 75+ safety leaders from Fortune 1000, main teachers, and AI leaders – corporations like ElevenLabs can reveal their dedication to safety, so their prospects can deploy AI brokers with confidence.
“At ElevenLabs, belief is on the core of what we do. Security isn’t only a function – it’s foundational to our platform,” mentioned Marco Mancini, Safety & Security at ElevenLabs. “And now, with our AIUC-1 certification, we’re main the trade in having these guardrails examined and verified towards the main customary.”
“AIUC-1 certification was constructed to deal with the AI dangers that preserve enterprises from deploying brokers at scale – hallucinations, unauthorized actions, knowledge leakage, safety vulnerabilities. It’s grounded in technical testing and requires the guardrail that will stop real-world incidents” mentioned Rune Kvist, Co-founder & CEO of The Synthetic Intelligence Underwriting Firm. “Main insurers are so assured on this certification-based method that they’re providing AI-specific monetary protection to those that earn it. ElevenLabs is the primary firm to show this mannequin works at scale.”
ElevenLabs’ choice to pursue AI agent insurance coverage indicators a broader shift in how the trade approaches AI danger. As Fortune 500 procurement groups more and more demand third-party validation and safety towards AI distributors, certification-backed insurance coverage might set up the accountability layer enterprises require earlier than deploying AI brokers into mission-critical workflows.
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