New Middle Demonstrates How AI Can Drive Enterprise Efficiency, Improve Buyer Expertise and Enhance Monetary Outcomes
Collaborations with Microsoft and Different Tech Leaders Helps Gasoline Innovation Pipeline
Conduent Integrated (Nasdaq: CNDT), a world technology-driven enterprise options and companies supplier, in the present day introduced the opening of its AI Expertise Middle at Conduent’s company headquarters in Florham Park, New Jersey.
The AI Expertise Middle is a curated, collaborative house the place shoppers can discover how Conduent’s AI- and GenAI-powered options are designed to handle their wants and ship measurable outcomes to enhance enterprise course of efficiency, improve buyer satisfaction and drive higher monetary outcomes. These commercially accessible options, that are tailor-made for Conduent’s business, transportation, and authorities shoppers to help their enterprise and their finish customers, span throughout buyer expertise, doc processing, pharma and life sciences, fee fraud mitigation, transportation license plate recognition, human capital options, and finance, accounting and procurement.
“For roughly 20 years, Conduent has utilized superior applied sciences like AI throughout our companies to ship significant outcomes that align with our shoppers’ strategic and monetary targets,” mentioned Cliff Skelton, President and CEO of Conduent. “As we broaden our use of GenAI, the AI Expertise Middle demonstrates to our shoppers our progressive portfolio and the way these options allow us to realize greater ranges of worth, efficiency and personalised expertise to help their companies and their clients.”
In partnership with Microsoft, Conduent has been accelerating innovation throughout its portfolio leveraging the Azure OpenAI Service. The preliminary options using AI and GenAI developed with Microsoft targeted on end-user engagement, healthcare claims processing, and fraud detection.
“At Microsoft, we deeply worth our collaboration with Conduent. The launch of the AI Expertise Middle is a milestone that displays our shared dedication to innovation and empowering organizations with cutting-edge AI and Generative AI options,” mentioned Chad Kammeraad, VP/Normal Supervisor World Strategics Industrial Enterprise at Microsoft. “Collectively, we’re serving to business, transportation, and authorities shoppers unlock new prospects and ship transformative outcomes.”
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Strategic Partnerships Broaden Conduent Capabilities
Along with working with Microsoft, Conduent has been capable of speed up the event of options via strategic partnerships with different main expertise corporations. With the assistance of those tech class leaders and their AI and GenAI instruments, Conduent options have expanded their capabilities, equivalent to recognizing vital financial savings within the procurement course of, serving to information workers via the open enrollment course of, and increasing contact middle agent experience and talents to help and repair clients.
Superior AI Options Delivering Breakthrough Options for Purchasers
Designed to align with our shoppers’ useful areas, the Middle options in-depth demos that spotlight Conduent’s skill to unravel advanced trade challenges via transformative applied sciences developed both in-house or with main expertise companions. Options are organized into three key useful areas:
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