Infinitus Methods, healthcare’s main agentic communications companion powering greater than 100 million minutes of scientific and administrative conversations, introduced that the corporate has partnered with Outshift by Cisco to streamline healthcare operations, leveraging the orchestration layer of discoverable, safe, and distributed AI brokers in healthcare.
Healthcare clinicians and workers face a flood of time-consuming duties, from affected person communication and follow-ups to prior authorization and insurance coverage verifications. Infinitus AI brokers streamline these very important however labor-intensive processes – which might embody many 1000’s of faxes, telephone calls, and voicemail exchanges managed by overburdened workers – to enhance affected person entry and outcomes. As soon as streamlined utilizing Infinitus AI brokers, duties that sometimes take 24-48 hours can as an alternative be accomplished in seconds to a few hours.
Infinitus has joined Outshift and is collaborating with Cisco to additional advance use circumstances by which the orchestration of a number of brokers is required throughout a company to serve sufferers, clinicians, and workers.
“Outshift is proud to collaborate with Infinitus and AI native innovators throughout the ecosystem,” mentioned Papi Menon, Chief Product Officer and Vice President of Product Administration for Outshift by Cisco. “Collectively we are able to construct an infrastructure that dramatically improves the buyer expertise, significantly in a sector as vital as healthcare, to get rid of administrative burden for clinicians and streamline complicated workflows that undermine high quality and enhance the price of care.”
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Interoperability and belief are important as AI brokers turn into extra built-in in healthcare workflows. Infinitus’ AI brokers are constructed on open protocols like Mannequin Context Protocol (MCP) and Agent-to-Agent (A2A), to allow seamless integration and safety in any orchestration surroundings.
As a part of this collaboration, Infinitus has contributed to AGNTCY – an open-source framework beneath the Linux Basis devoted to advancing interoperability for the Web of Brokers. AGNTCY’s mission is to ascertain shared requirements, promote agent discoverability, and construct belief amongst AI brokers, enabling safe and coordinated multi-agent workflows in mission-critical environments like healthcare. By publishing its MCP implementation to the Agent Listing, Infinitus ensures its healthcare-focused brokers can seamlessly combine with brokers from different organizations.
“Agentic AI is simplifying work and unlocking new prospects in healthcare. We share Outshift by Cisco’s imaginative and prescient for an Web of AI brokers – one which delivers safe, compliant, and trusted help to sufferers, clinicians, and workers,” mentioned Ankit Jain, CEO and co-founder of Infinitus. “With this partnership, we may also help speed up that future for healthcare and lay foundational requirements for open, interoperable, and accountable AI infrastructure.”
This comes on the heels of Infinitus increasing its partnership with Salesforce, permitting Infinitus AI brokers to automate payor-facing name duties from Salesforce Well being Cloud and Life Sciences Cloud. Infinitus additionally just lately introduced its collaboration with IBM to deliver agentic AI into specialty pharmacy at scale. The corporate is proud to be named to Quick Firm’s World’s Most Revolutionary Firms of 2025 record, honoring the companies shaping the business.
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