Aspen Valley Wildlife Sanctuary Embraces kama.ai’s Accountable AI Platform

Benefiting Each Folks and Wildlife

Aspen Valley Wildlife Sanctuary, one among Canada’s main animal rehabilitation organizations, has partnered with Toronto-based Accountable AI firm kama.ai. With objectives of enhancing customer engagement, rising workers assist, and offering well timed data for folks, Aspen Valley has deployed a kama.ai Agent resolution designed for accuracy and belief.

“Folks need solutions rapidly, however our precedence is at all times animal care.” Stated Linda Glimps, Government Director of Aspen Valley Wildlife Sanctuary. “With kama.ai, guests to our web site get correct, compassionate responses immediately, whereas our group can give attention to rehabilitating wildlife. Additionally, the system’s solutions are all targeted on our distinctive data of the native wildlife and care strategies. It’s been an actual recreation changer for us.”

As a wildlife-based group, deploying an AI Agent was not an apparent alternative. It was kama.ai’s distinctive human-curated knowledge-graph design that made the distinction. Glimps mentioned, “It was solely after we realized that the responses can be our personal, with our actual phrases and directions, did we determine to go ahead.” Whereas kama.ai gives a Hybrid AI Agent combining 100% correct responses with generative responses when requested, knowledge-graph AI was obligatory for Aspen Valley.

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Early outcomes present that the AI agent employed by Aspen Valley has already:

• Dealt with lots of of inquiries, with an estimated 85% satisfaction charge
• Lowered incoming calls by roughly 40%
• Saved workers an estimated 25–35 hours monthly, beforehand spent answering repetitive questions
• Directed guests to donation and volunteer pages, supporting elevated on-line engagement

For Aspen Valley, this innovation isn’t about changing human contact. Quite, it’s about directing human contact to the place it issues most. “Our workers and volunteers be a part of us to assist animals, to not spend their days on the cellphone.” Glimps added. “Accountable AI helps us shield that mission.”

For kama.ai, this collaboration underscores the corporate’s imaginative and prescient of Accountable AI deployment in group organizations. “In irritating occasions, accuracy and expediency are key; folks don’t need to be nervous about validating if a solution is right or not,” mentioned Brian Ritchie, CEO and founding father of kama.ai. “Our accountable human-governed method makes positive solutions are correct, protected, and aligned with every group’s values. Aspen Valley reveals how Accountable AI can straight profit each folks and wildlife.”

Aspen Valley additionally sees the partnership as a possibility for broader public schooling. “Our guests don’t simply need to see the animals,” Glimps famous. “They need to study their tales and perceive the way to shield Ontario’s wildlife. Accountable AI helps us protect these tales and share them extensively, even when our workers are busy within the area.”

This partnership follows kama.ai’s rising observe report in schooling, enterprises, conservation, and Indigenous organizations, the place accuracy, ethics, and model security are paramount. It highlights a future the place AI does greater than automate. AI additionally has the aim of serving to protect data, safeguard tradition, and free folks to do the work that issues most.

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