New Analysis Confirms Pricey Copilot Limitations, Driving Demand for Ruled, Course of-Centric AI Options That Speed up Autonomy
Automation Wherever, the chief in Agentic Course of Automation (APA), at the moment launched a brand new proprietary analysis report developed in collaboration with Forrester Consulting, revealing key boundaries and breakthroughs shaping enterprise adoption of AI brokers. The findings spotlight the rising momentum of AI brokers throughout industries, in addition to the implementation challenges organizations should tackle to comprehend their full potential.
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The research, primarily based on a survey of worldwide decision-makers overseeing enterprise-wide AI methods, discovered that 60% of respondents consider automation platforms—particularly these from Robotic Course of Automation (RPA) and AI leaders like Automation Wherever—are essentially the most worthwhile basis for managing AI-driven processes. This choice outpaces general-purpose AI suppliers akin to OpenAI (ChatGPT) and Anthropic (Claude), in addition to broader enterprise platforms like Microsoft Energy Automate and Salesforce Einstein, highlighting the necessity for automation-native options purpose-built for course of orchestration and scale. Moreover, 71% of respondents agreed that automation options ought to increase human capabilities moderately than change them—reinforcing the significance of retaining strategic decision-making in human palms.
“This analysis highlights a vital inflection level for enterprises,” mentioned Mihir Shukla, CEO of Automation Wherever. “Leaders are clearly prioritizing AI-augmented workflows, recognizing the plain worth of Agentic AI. The truth that a major majority are particularly looking for these options from trendy, cloud-native RPA and AI automation distributors underscores that deep course of automation experience is vital to scale adoption and unlock significant affect, accelerating the journey to the autonomous enterprise and paving the trail to synthetic basic intelligence for work.”
Key Insights from the Examine:
Excessive Curiosity Meets Sensible Hurdles
With deep roots in AI-powered automation and RPA, Automation Wherever’s APA system is purpose-built to beat the important thing hurdles slowing AI agent adoption. Whereas 74% of respondents acknowledge the promise of AI brokers to floor insights from huge knowledge units, issues round knowledge privateness (66%), skillset gaps (63%), and integration complexity (61%) persist. APA is designed to stability autonomous execution with enterprise-grade governance and human oversight—making it doable to scale safely and successfully.
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Transformational Alternatives Throughout Enterprise Features
Organizations are already piloting or implementing AI brokers for inner worker assist (53%) and customer support (48%). Many plan to increase these capabilities to broader enterprise capabilities, to enterprise automation and organizational stewardship within the subsequent two years. The potential worth of AI brokers for areas akin to customer support, gross sales automation, and compliance obtained transformational worth scores exceeding eight out of ten on common. With the launch of our new Agentic Options, Automation Wherever helps organizations speed up this shift—providing pre-built, enterprise-grade AI brokers that transcend pilots to ship actual enterprise affect throughout customer support, finance, compliance, and extra.
Companies Demand Enterprise-Grade AI Automation Platforms
When evaluating platforms for constructing and deploying AI brokers, 60% of respondents discovered clever automation platforms from RPA and AI automation distributors to be extremely worthwhile for long-running processes. Organizations strongly favor options able to enterprise-grade integration, end-to-end course of orchestration, and mature knowledge safety. Automation Wherever is uniquely positioned to fulfill these enterprise calls for with their APA system—providing clever, safe, and scalable AI brokers that combine seamlessly throughout programs, orchestrate complicated, long-running processes end-to-end, and uphold the best requirements of information safety and governance.
Early Adoption & Transformational Worth
Almost 75% of leaders plan to pilot AI brokers for buyer assist throughout the subsequent yr, with 71% eyeing analysis purposes. Throughout all potential use circumstances, respondents count on transformational ranges of worth, underscoring robust confidence in AI brokers’ affect.
Navigating the Street Forward
Whereas challenges stay, enterprise leaders are clear-eyed and assured in regards to the transformational potential of AI brokers. By proactively addressing hurdles round safety, price, and expertise, organizations can transfer past experimentation and start scaling Agentic AI to drive measurable enterprise outcomes. Those who act decisively at the moment can be greatest positioned to guide within the AI-powered enterprise of tomorrow. Automation Wherever helps enterprises speed up this journey—providing a safe, cost-effective, and easy-to-adopt APA system with new pre-built Agentic Options and the agentic options workspace that scale back complexity, decrease boundaries to entry, and empower enterprise customers to confidently scale AI brokers.
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