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Home»Interviews»Tech Mahindra Proclaims Integration with ServiceNow to Ship GenAI-powered Enterprise Service Administration Options
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Tech Mahindra Proclaims Integration with ServiceNow to Ship GenAI-powered Enterprise Service Administration Options

Editorial TeamBy Editorial TeamDecember 12, 2024Updated:December 12, 2024No Comments3 Mins Read
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Tech Mahindra Proclaims Integration with ServiceNow to Ship GenAI-powered Enterprise Service Administration Options
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Tech Mahindra a number one world supplier of know-how consulting and digital options to enterprises throughout industries, introduced integration with ServiceNow to drive enterprises into the GenAI period with One E2E Platform, an end-to-end enterprise service administration resolution. The platform by Tech Mahindra will allow companies to reinforce operational effectivity and competitiveness by integrating GenAI capabilities into their business-critical processes and modernizing infrastructure to be future-ready.

The collaboration will mix Tech Mahindra’s world area experience with capabilities from the ServiceNow platform, specializing in joint go-to-market (GTM) methods and accelerating digital transformation for world enterprises. The One E2E Platform will facilitate operational efficiencies by means of Tech Mahindra’s netOps.now providing an AI accelerator on the ServiceNow Retailer. It would combine superior analytics, GenAI, and automation capabilities to allow companies to optimize their community operations, resulting in enterprise progress. The joint providing will strengthen enterprises’ current capabilities and construct contextualized options throughout communications, manufacturing, BFSI, and healthcare business verticals.

Really helpful: AiThority Interview with Shafqat Islam, Chief Advertising and marketing Officer at Optimizely

Atul Soneja, Chief Working Officer, Tech Mahindra, mentioned, “Companies are grappling with a number of challenges of their digital transformation journey, similar to technological developments and value discount whereas enhancing service high quality. By integrating GenAI with our business experience, we goal to sort out these points and improve buyer experiences by means of our One E2E Platform. Along with ServiceNow, we’re set to redefine how enterprises thrive within the digital age.”

As a part of this partnership, Tech Mahindra goals to extend its ServiceNow certifications by twofold inside 12 months by means of the ServiceNow Enterprise Studying Settlement. This studying initiative will present its workforce with free certification, serving to them be future-ready.

Erica Volini, SVP World Partnerships and Channels at ServiceNow,mentioned, “We’re thrilled to associate with Tech Mahindra to allow enterprise transformation for as we speak’s digital-first world. Our collaboration is crucial in bringing the ability of AI to organizations throughout India. Combining Tech Mahindra’s deep expertise in telecom and business experience in a number of domains, we’re well-positioned to supply superior options to our clients collectively.”

Ahlstrom, a worldwide chief in fiber-based supplies manufacturing, has been efficiently leveraging Tech Mahindra’s ServiceNow choices to make the most of data-driven insights, optimize workflows, and improve service supply.

Really helpful: AiThority Interview with Manuvir Das, VP, Enterprise Computing at NVIDIA

Tuna Özcer, Service Supervisor for Finish Consumer Care, Ahlstrom OYJ, mentioned, “Over the previous decade, Tech Mahindra’s ServiceNow experience has been instrumental in serving to Ahlstrom overcome IT challenges, seize alternatives, and obtain outstanding success. ServiceNow is among the core platforms that run our IT providers. We’re grateful for the belief and collaboration which have outlined our journey and the numerous milestones we’ve reached with the ServiceNow platform.”

As a member of the ServiceNow Accomplice Program, Tech Mahindra delivers an end-to-end digital workflow platform to raise buyer expertise. By strengthening area experience and engineering capabilities by means of joint investments, Tech Mahindra and ServiceNow will empower organizations worldwide, fostering long-term progress and success in an more and more digital panorama.

[To share your insights with us, please write to sghosh@martechseries.com] 



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